In Education: Technology Need Starts with a Simple Question…..


In life, you come across numerous questions “Who are you?”,  “What is the meaning of life?” Of these thousands/millions of questions, which ones are truly life changing? To bring about change, small or big, we must stop asking so many questions, but rather ask the right one(s).

Working in a field where my interactions have the opportunity to touch and influence thousands upon millions of lives, it is imperative that the right questions are asked, and that the right answers are available. How many of you are positioned in the same boat? In Education, you need open-ended questions to have a a proper discussion about how any educational based product/ program will support the users of the district. Any discussion asking or answering questions that are close-ended will lead you down a path that will ultimately not support you and your district. The simplest yet most impactful questions need to start with the ‘WHY?’.

The classroom is a parallel entity to a home. It is but another room until it is occupied and becomes a safe environment for its occupants to learn and grow in. Introducing technology into the classroom must be done with a purpose, one that does not interrupt or cause conflict. This is the biggest issue with today’s flooded educational application market. Where ever you turn, someone has an app that will solve a Math, ELA, Social Studies, or Science issue. With so many solutions available, WHY are there so many struggles with implementing technology into our classrooms?

The answer is simple- the end solutions have not considered the impact on the classroom and teachers. Even the greatest ideas will fail to be implemented into a classroom if we fail to recognize the lives and processes of teachers and complicate their modalities. One such example was a fantastic application to be used with math programs. It was an adaptive program that used an algorithm to identify the best learning path for each individual student as questions were answered. Imagine having a classroom of 25 students all participating in the lesson being taught, and each student working at their particular level with unique problems being delivered to them in a systematic approach for their learning! AWESOME, right? So why did this program die out as the years went by?

The design of the product did not focus on the ‘use-case’ of the classroom. Any teacher would agree that the overall concept of the product fits a true need of the classroom- however, there were major flaws that did not support the ‘use-case’ of teachers and students. In order to utilize the adaptive program, a teacher needed to make and select several choices for each lesson or assessment each day:

  1. Did they want to make the lesson or assessment adaptive?
  2. Did they want intervention or enrichment?
  3. Did they want this for individual students? Groups? or Class?
  4. Did they want a special Personal Plan in addition?

The teacher would need to make these choices every day for every lesson or assessment they wished to assign. The achilles heal- making a teacher run through hoops to simply make a lesson or assessment adaptive for their students everyday. WHY? because someone didn’t ask the right questions.

By asking the right questions, the proper solutions and teacher workflow could have been developed. Someone should have understood that teachers are craving for simplicity with technology.  How about a simple checkbox?Want to assign Lesson 3 for homework and make it adaptive? Check! and your student will get enrichment or remediation work depending on their abilities! Leave the box unchecked to assign non-adaptive work if you choose. Why? Because a teacher wants to simply make a choice of assigning adaptive work or not. Done.

For the student who needed remedial support- the Personal Plan provided a 10 to 15 minute warm up, followed by the adaptive lesson or assessment, followed by another possible remedial adaptive lesson for an extra 10 or 15 minutes of additional work. Achilles heal- Take a struggling student and ask them to sit for an hour or more with work they struggle with? Again- a great concept with unlimited potential- derailed because the designers and engineers did not ask the right questions. They clearly focused on the ‘How’ rather than first determining the ‘Why’!

From devices to infrastructure on the district end, to the feature and functionality that educational programs are offering- It needs to start with WHY. The choices that districts are confronted with are multiple and confusing. The environment to which they will be used is massive and ever-changing. There is one constant that must stay in focus….the Classroom. While we talk about how the classroom must change, fundamentally it will always stay the same. The structure of a house does not make it a home. A house becomes a home once it is occupied and becomes a safe environment for its occupants to learn and grow in. Any outside influence allowed into any home must fit and provide value without disruption, or it will not be welcomed! The same can be seen for most educational apps in classrooms as they come and go through the revolving door!

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